About this role
Provide rapid technical support for Wise Platform API integrations, acting as a first responder for major incidents. Collaborate with global engineering and commercial teams to resolve complex partner issues and provide product feedback.
Requires previous experience in a technical support engineering role for API products in an enterprise environment. Must be proficient in testing REST APIs and willing to participate in a 24/5 on-call rotation.
What they're looking for
REST API TestingDebuggingDatabase QueryingIncident ManagementTechnical TroubleshootingAPI DocumentationStakeholder ManagementPython
Frequently asked questions
What does a Technical Support Engineer (Enterprise) at Wise do?
Provide rapid technical support for Wise Platform API integrations, acting as a first responder for major incidents. Collaborate with global engineering and commercial teams to resolve complex partner issues and provide product feedback. Requires previous experience in a technical support engineerin…
What skills does this Technical Support Engineer (Enterprise) role need?
Key skills for this role include REST API Testing, Debugging, Database Querying, Incident Management, Technical Troubleshooting, API Documentation.
How much does a Technical Support Engineer (Enterprise) at Wise pay?
This role lists a salary of S$6,500 – S$8,300 per month.
Is this Technical Support Engineer (Enterprise) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Technical Support Engineer (Enterprise) role?
You can apply directly on Wise's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.