Assistant Outlet Manager

Job Summary Lead daily operations and team management to deliver high-quality stir fry dishes that meet company standards, ensuring operational efficiency, staff development, and customer satisfaction in a dynamic food and beverage environment. Responsibilities Prepare stir fry dishes consistently following company standards to ensure product quality and customer satisfaction Oversee daily operational activities to maintain smooth workflow and timely service delivery Develop and manage staff duty rosters, assigning tasks to optimize team productivity and coverage Monitor and enforce staff adherence to Company Standard Operating Procedures (SOP) to maintain operational compliance Conduct comprehensive orientation and training programs for new staff to accelerate onboarding and skill development Coordinate inventory ordering and management with suppliers to maintain adequate stock levels and minimize waste Implement and uphold hygiene and cleanliness standards to ensure a safe and sanitary work environment Address and resolve customer complaints promptly to enhance customer experience and loyalty Execute additional duties as assigned by management to support business needs Required competencies and certifications At least 2 to 3 years of relevant food and beverage managerial experience Preferred competencies and qualifications Demonstrated leadership and communication skills to foster teamwork and effective staff management Ability to perform effectively in a fast-paced environment, maintaining composure and decision-making quality