Locum Clinic Assistant (Woodleigh Mall)

We are looking for a meticulous, patient-oriented Clinic Assistant to join our team. You will be the first point of contact for our patients, providing essential administrative and clinical support. Key Responsibilities Front-of-House & Registration: Greet patients, manage appointment bookings, and handle new patient registration and queue management. Financial Processing: Collect payments, issue invoices/receipts, and perform daily closing of accounts. Familiarity with digital payment platforms is a plus. Insurance Coordination: Assist patients with the preparation and submission of medical insurance claims and direct billing procedures. Data & Report Management: Maintain accurate electronic medical records (EMR). Efficiently manage, file, and track patient lab results and medical reports to ensure timely follow-ups. Pharmacy Support: Accurately pack and dispense medications according to doctor’s prescriptions. Provide clear instructions to patients regarding dosage and side effects. Patient Communication: Explaining medical procedures, prep requirements, or medication instructions clearly. Work Schedule: Mon, Fri - 9am to 5pm Wed - 9am to 7pm Alt Sat - 9am to 1pm Requirements: Language Proficiency: Excellent command of both English and Mandarin is preferred. Experience: Prior experience in a clinic or healthcare setting is highly preferred. Tech-Savvy: Proficient in basic computer skills and comfortable learning Clinic Management Systems (CMS). Core Competencies: Strong attention to detail, especially regarding medication safety and data entry. Empathetic communication style with a high level of patience for diverse patient needs. Ability to multitask and remain calm in a fast-paced environment. Availability: Flexible to work clinic hours, including weekends or evenings if required.