Student Management Officer |School | Jurong West

The Services required are set out as follows: 1) Incident Investigation & Consequence Management • Investigations: Conduct thorough and objective investigations into disciplinary issues (e.g., interviewing students, taking statements, establishing timelines). • Restorative supervision: Manage and supervise students serving in-school suspension or after-school detention. Ensure they remain focused on assigned schoolwork and complete reflection journals or restorative tasks in a structured environment. • Reporting & documentation: Prepare detailed incident reports, analyse offense data and trends, and provide timely updates to the HOD Student Management • Stakeholder communication: Act as a key contact point for parents; communicate behavioral incidents, school consequences, and follow-up support plans in a professional and diplomatic manner. 2) Canteen Patrol & Morning Assembly Transition: • Monitor the canteen area before school begins and direct students to the school hall for assembly. • Manage and log late-comers. 3) Campus Safety & Community Patrols • Internal patrols: Conduct regular patrols within school grounds during curriculum time (e.g., recess, change of periods) to ensure safety and deter negative behavior. • External patrols: Perform external patrols around the immediate neighborhood post-dismissal to monitor student conduct. • Attendance tracking: Manage morning late-comers, document attendance trends, flag chronic cases to school counselors, and support the school with home visits for students with Long-Term Absenteeism (LTA). 4) Student Engagement & Mentorship (Student Activity Centre) • Student Activity Centre (SAC Operations: Supervise and run daily operations at the SAC during breaks and after school, organising simple recreational activities to build positive rapport. • Mentorship: Act as a mentor figure for at-risk children; check in regularly to support their behavioral growth