Pastoral Support Officer |School |West Coast Road

Key Responsibilities 1. Support School’s Student Management and Development Operations • Lead investigations into cases of student misconduct. • Recommend and implement follow-up actions for misconduct in line with school policy, with application of Restorative Practice. • Support teachers in managing students’ behavioural and peerrelationship issues, including coaching of students. • Partner parents/guardians on issues of student misconduct to align follow-up and support at school and at home. • Partner external agencies, including the Singapore Police Force, the Ministry of Social and Family Development, and Family Service Centres, for complex cases. • Serve as first responder for student management incidents, including disruptive classroom behavior. • Supervise students placed on student management and development programmes (e.g. detention; in-school suspension; corrective work; GEAR-UP) and guide students through coaching during those programmes. • Review disciplinary trends and suggest proactive character development initiatives to the Student Development Team. • Leverage the school’s Student Activities Centres for student guidance programmes. 3. Administrative & Integrated Support • Maintain detailed case files on student interventions to ensure continuity of care. • Provide other support as required by School Leaders.