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Product Manager - User & Accounts

Xendit

Special capital Region of JakartaFull-timeOn-site

Posted 17 Jun 2026

About this role

The Product Manager will own the strategy and roadmap for optimizing the end-to-end Merchant Account Lifecycle, focusing on maximizing Onboarding success and Activation rates while balancing Merchant Experience with strict Risk and Compliance mandates like KYC/AML checks. This role involves leading product discovery, translating goals into clear requirements, and acting as a key cross-functional leader to drive consensus across interdependent teams. Candidates need 3-5 years of Product Management experience focused on customer/merchant lifecycle, growth, or PLG, preferably in FinTech or a high-compliance industry, demonstrating an ability to balance user experience with stringent Risk and Compliance needs. Technical understanding to discuss architecture with engineers and strong organizational skills to navigate conflicting stakeholder demands are significant advantages.

What they're looking for

Product ManagementCustomer LifecycleMerchant LifecycleGrowthProduct-Led GrowthFinTechPaymentsKYC

Frequently asked questions

What does a Product Manager - User & Accounts at Xendit do?

The Product Manager will own the strategy and roadmap for optimizing the end-to-end Merchant Account Lifecycle, focusing on maximizing Onboarding success and Activation rates while balancing Merchant Experience with strict Risk and Compliance mandates like KYC/AML checks. This role involves leading …

What skills does this Product Manager - User & Accounts role need?

Key skills for this role include Product Management, Customer Lifecycle, Merchant Lifecycle, Growth, Product-Led Growth, FinTech.

How much does a Product Manager - User & Accounts at Xendit pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Product Manager - User & Accounts role remote, hybrid, or on-site?

This role is on-site, based in Special capital Region of Jakarta.

How do I apply for this Product Manager - User & Accounts role?

You can apply directly on Xendit's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.