About this role
Manage a portfolio of Chinese-speaking enterprise accounts to drive adoption, retention, and revenue growth. Act as a trusted advisor to senior stakeholders while coordinating with Product and Engineering teams to optimize payment performance.
Requires 8-10 years of experience in Customer Success or Technical Account Management within B2B SaaS or fintech. Business proficiency in both English and Mandarin is required to support clients in Greater China.
What they're looking for
Customer Success ManagementTechnical Account ManagementEnterprise Account GrowthB2B SaaSFintechPayment InfrastructureAPI IntegrationStakeholder Management
Frequently asked questions
What does a Senior Manager, Customer Success at Xendit do?
Manage a portfolio of Chinese-speaking enterprise accounts to drive adoption, retention, and revenue growth. Act as a trusted advisor to senior stakeholders while coordinating with Product and Engineering teams to optimize payment performance. Requires 8-10 years of experience in Customer Success or…
What skills does this Senior Manager, Customer Success role need?
Key skills for this role include Customer Success Management, Technical Account Management, Enterprise Account Growth, B2B SaaS, Fintech, Payment Infrastructure.
How much does a Senior Manager, Customer Success at Xendit pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Senior Manager, Customer Success role remote, hybrid, or on-site?
This role is on-site, based in Taipei.
How do I apply for this Senior Manager, Customer Success role?
You can apply directly on Xendit's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.