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UX Researcher and Service Designer - (Public Sector)

Xtremax Pte. Ltd.

SingaporeContractOn-site

Posted 17 Jun 2026

About this role

The role focuses on improving citizen service journeys by uncovering user needs and applying design thinking to inform product strategy. Responsibilities include generating UX artifacts like journey maps and prototypes while collaborating with cross-functional teams to design seamless digital services. Candidates need 2-5 years of experience in UX research or UI design with proficiency in Figma or Adobe Creative Suite. A background in Service Design or HCI is preferred, along with experience in agile environments and public sector projects.

What they're looking for

UX ResearchService DesignDesign ThinkingCustomer Journey MappingWireframingPrototypingFigmaAdobe Creative Suite

Frequently asked questions

What does a UX Researcher and Service Designer - (Public Sector) at Xtremax Pte. Ltd. do?

The role focuses on improving citizen service journeys by uncovering user needs and applying design thinking to inform product strategy. Responsibilities include generating UX artifacts like journey maps and prototypes while collaborating with cross-functional teams to design seamless digital servic…

What skills does this UX Researcher and Service Designer - (Public Sector) role need?

Key skills for this role include UX Research, Service Design, Design Thinking, Customer Journey Mapping, Wireframing, Prototyping.

How much does a UX Researcher and Service Designer - (Public Sector) at Xtremax Pte. Ltd. pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this UX Researcher and Service Designer - (Public Sector) role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this UX Researcher and Service Designer - (Public Sector) role?

You can apply directly on Xtremax Pte. Ltd.'s careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.