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Customer Satisfaction Engineer

YAMAZAKI MAZAK SINGAPORE PTE LTD

SingaporeFull-timeOn-site

Posted 5 Jun 2026

About this role

Provide centralized technical support to resolve field issues and manage warranty and complaint processes for CNC machine tools. Act as a bridge between customers, field operations, and design teams to drive product quality and continuous improvement. Requires a Diploma or Degree in Mechanical, Electrical, or Mechatronics engineering with at least 2 years of experience in technical support or after-sales service. Candidates should possess strong knowledge of CNC machines and structured problem-solving capabilities.

What they're looking for

CNC MachinesAutomation SystemsRoot Cause AnalysisTechnical SupportComplaint ManagementWarranty ManagementIndustrial MachineryProblem Solving

Frequently asked questions

What does a Customer Satisfaction Engineer at YAMAZAKI MAZAK SINGAPORE PTE LTD do?

Provide centralized technical support to resolve field issues and manage warranty and complaint processes for CNC machine tools. Act as a bridge between customers, field operations, and design teams to drive product quality and continuous improvement. Requires a Diploma or Degree in Mechanical, Elec…

What skills does this Customer Satisfaction Engineer role need?

Key skills for this role include CNC Machines, Automation Systems, Root Cause Analysis, Technical Support, Complaint Management, Warranty Management.

How much does a Customer Satisfaction Engineer at YAMAZAKI MAZAK SINGAPORE PTE LTD pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Customer Satisfaction Engineer role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Customer Satisfaction Engineer role?

You can apply directly on YAMAZAKI MAZAK SINGAPORE PTE LTD's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.