About this role
Position Summary Contribute to the development of the ZEISS IQS Global Software Support HUB structure and strengthen the Software 2nd level Support Team, with a focus on the APAC region. Analyze, troubleshoot, and sustainably resolve complex customer issues related to ZEISS software products and connected IT environments, serving as the technical interface between 1st level support, 3rd level support, product management, software development, and global support functions. Maintain the knowledge base and document…
Frequently asked questions
What does a Technical Support Engineer, Software at Zeissgroup do?
Position Summary Contribute to the development of the ZEISS IQS Global Software Support HUB structure and strengthen the Software 2nd level Support Team, with a focus on the APAC region. Analyze, troubleshoot, and sustainably resolve complex customer issues related to ZEISS software products and con…
How much does a Technical Support Engineer, Software at Zeissgroup pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Technical Support Engineer, Software role remote, hybrid, or on-site?
The listing is based in Shanghai. Check the posting for remote or hybrid options.
How do I apply for this Technical Support Engineer, Software role?
You can apply directly on Zeissgroup's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.