Senior Information Technology Support Manager

About the Role We are seeking a Senior Information Technology Support Manager with deep expertise in Oracle UIM to lead solution design, development, and support for telecom OSS/BSS environments. This role focuses on delivering scalable inventory solutions, driving system integration, and ensuring operational excellence across complex enterprise landscapes. Key Responsibilities • Translate inventory and business requirements into high-quality technical design documents • Design and develop Oracle UIM cartridges using Design Studio aligned with defined architecture • Model logical and physical inventory structures within UIM systems • Support integration of Oracle UIM with OSS/BSS platforms and third-party systems • Manage code build, deployment, and release activities across development and testing environments • Troubleshoot, debug, and optimize UIM applications, web services, and integrations • Collaborate with cross-functional teams to ensure seamless upstream and downstream system integration • Provide technical leadership and guidance for delivery, support, and continuous improvement initiatives Required Qualifications • Strong hands-on experience with Oracle Communications Unified Inventory Management (UIM) • Deep knowledge of Java, J2EE, Spring Boot, REST APIs, Oracle ADF, and microservices architecture • Experience developing UIM cartridges using Oracle Communications Design Studio • Proven experience in integrating UIM with OSS/BSS and third-party systems • Knowledge of UIM APIs, rulesets, extension points, and web services (SOAP/REST, JMS) • Experience with database technologies (Oracle Database, PL/SQL) and Unix environments • Strong troubleshooting, analytical, and debugging skills • Ability to work independently and manage complex technical problem-solving Preferred Qualifications • Experience with AWS services and Kubernetes-based deployments • Understanding of Performance and Fault Management in telecom environments • Knowledge of Oracle RODOD/RSDO…