About this role
Manage the daily operations of the Executive Club Lounge and oversee the guest journey from pre-arrival to post-departure. Supervise the Guest Experience team to ensure personalized care and seamless service delivery across all hotel departments.
Requires a minimum 'O' level qualification and proficiency in English, preferably with a second language. Candidates must have technical knowledge of guest services operations and experience with Opera PMS.
What they're looking for
Guest Experience ManagementF&B ServiceConcierge ServicesStaff SupervisionOpera PMSProblem SolvingTime ManagementInterpersonal Skills
Frequently asked questions
What does a Guest Experience Executive at AccorHotel do?
Manage the daily operations of the Executive Club Lounge and oversee the guest journey from pre-arrival to post-departure. Supervise the Guest Experience team to ensure personalized care and seamless service delivery across all hotel departments. Requires a minimum 'O' level qualification and profic…
What skills does this Guest Experience Executive role need?
Key skills for this role include Guest Experience Management, F&B Service, Concierge Services, Staff Supervision, Opera PMS, Problem Solving.
How much does a Guest Experience Executive at AccorHotel pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Guest Experience Executive role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Guest Experience Executive role?
You can apply directly on AccorHotel's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.