About this role
Manage hotel reservations via telephone and email using the Opera PMS while ensuring accurate data entry and payment guarantees. Focus on maximizing revenue through upselling and coordinating closely with Front Office and Sales teams.
Requires a minimum Diploma in Hospitality, Tourism, or Business Administration. Previous experience in hospitality reservations and proficiency in Opera PMS is preferred.
What they're looking for
Reservations ManagementOpera PMSCustomer ServiceUpsellingCommunication SkillsInterpersonal SkillsMicrosoft OfficeAttention To Detail
Frequently asked questions
What does a Reservations Agent/Supervisor at AccorHotel do?
Manage hotel reservations via telephone and email using the Opera PMS while ensuring accurate data entry and payment guarantees. Focus on maximizing revenue through upselling and coordinating closely with Front Office and Sales teams. Requires a minimum Diploma in Hospitality, Tourism, or Business A…
What skills does this Reservations Agent/Supervisor role need?
Key skills for this role include Reservations Management, Opera PMS, Customer Service, Upselling, Communication Skills, Interpersonal Skills.
How much does a Reservations Agent/Supervisor at AccorHotel pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Reservations Agent/Supervisor role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Reservations Agent/Supervisor role?
You can apply directly on AccorHotel's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.