Order Management Specialist

1 year contract (Renewable) Up to $3500 with completion bonus of up 1 month's salary Nearest MRT: Expo Mon to Fri (Hybrid working arrangement), 9am - 6pm Manage PO and SO: including releasing orders, liaise with Supplier /Contract Manufacturer on order commit/delivery, reschedule/cancellation, rebalancing, shutgate, buyahead and critical parts. All commits and changes needs to be updated in SAP accordingly Check the new orders & hub orders & hub pulls transmitted by the Contract Manufacturer daily via a report downloaded from the system or email communication Coordinate with GCM/Supplier/Contract Manufacturer in resolving pricing and shipment discrepancy [if any] Perform order book reconciliation and send email to Supplier & Contract Manufacturer and post to BOX Perform price refresh for purchase order on monthly basis Buy/Sell Part number set up in SSA tool and SAP MDT Verify & update the sales order sell price in the system before forwarding shipment documents to logistics for processing Update the Dates of Supplies in the shipment documents to Logistics for processing Liaise with Freight Forwarders to arrange shipment delivery from Suppliers to Customers Maintain accurate and auditable records/database/documentation in centralize file Reports: Generate and publish all Operations [KPI] and Inventory reports into BOX (List of reports : WMS, Inventory, Uncommit, Handsfree, FBL1, Shutgate, GR/IR mismatch, shipment, DCF, GAP, OTD, OTA, measurement review report, price change report) Back-up team members work task during their absence Any other tasks requested by manager Requirements Diploma or Degree in Supply Chain Management, Business Administration, or a related field 1–3 years of experience in procurement, supply chain, or order management Familiar with SAP would be advantageous Proficient in Microsoft Excel (e.g., VLOOKUP, Pivot Tables) Good analytical, coordination, and problem-solving skills with attention to detail Strong communication and interpersonal skills to liaise with internal stakeholders and supplier Proficiency in English and Mandarin to communicate effectively with Mandarin-speaking stakeholders Teng Jun Yong EA Licence Number: 91C2918 Personnel Registration Number: R2093855