Technical Engineer (Managed Print Services)

Job Responsibilities Perform desktop, printing and related support. 1st/2nd level support and resolution, including technical issues involving desktop clients and hardware issues. Provide technical service to end users, troubleshooting issues related to laptops and printers Manage Windows XP, Windows Vista, Windows 7, MS Office Applications, network connectivity, printer mapping etc. Manage email messaging configurations and troubleshooting issues for Outlook. Provide installation, repair and preventive maintenance serivces on client's copiers On site troubleshooting on hardware and software solutions related to copiers Servicing of Servers,Windows PC,Macbook and Ipad Distribution of paper to copiers as required Ad hoc duties as assigned Job Requirements Diploma / NITEC Qualification in Computing or similar Must be comfortable to be stationed in specific client's site for long period of time Main service provider to chinese client. Knowledge of basic Mandarin dialects is essential Good knowledge in software applications, preferably with networking proficiency Positive attitude and great customer service Independent and good team player Technical experience in the photocopier industry will be an added advantage