Satair - Head of Customer Resolution Services Asia Pacific and China

Lead the regional customer ordering management organization in Asia Pacific and China to ensure high standards of customer service and operational excellence. Drive global continuous improvement initiatives and manage regional OPEX and headcount budgets to maximize customer satisfaction and business value. A bachelor's degree in Business Administration, Supply Chain, Logistics, or Production is preferred, along with prior leadership experience in a similar sized organization. Candidates should possess strong communication skills and proficiency in SAP and ticketing tools like Freshdesk.