Desktop Support/ IT Support Engineer | Ojt Provided

Responsibilities: Provide first level troubleshooting of devices, maintenance of laptops and tablets Installation and configuration of operating systems and softwares for users Assist users on operating system, email, hardware and software related issues Deployment of PC, notebook and printers as requested by users Assist in troubleshooting network and wireless connectivity issues Respond to incidents at timely manner, investigate and provide temporary or permanent solutions of escalated incidents. Coordinate with 3rd party or equipment vendors to resolve problems Ensure service level meets requirement. Propose and implement action plans when required. Established facility management standards/best practices to ensure operation consistency across project/facility management teams. Other ad hoc duties assigned. Requirements: Min Nitec in any disciplines Good command in English to liaise with different entities Good knowledge of computer hardware systems, chipsets, memory modules, and peripherals Knowledge of operating systems, software applications, and remote connection systems Comfortable working in healthcare environment Singapore Citizen only