Sales Operations Assistant (1 Year Contract)

About the role This role supports the daily operations of the Sephora business across both retail and e-commerce channels. Responsibilities include assisting with promotional campaigns, product and content management, sales operations, new product launches, and administrative tasks while working closely with cross-functional teams to ensure smooth business operations. Key responsibilities: 1. Account Management Support the Key Account Executives in the planning and execution of promotional campaigns for Sephora across both brick-and-mortar stores and e-commerce platforms. Assist in the setup and coordination of promotional activities. 2. Sales & Operations Maintain and update new and existing product price lists. Manage monthly office inventory and ensure adequate stock levels. Coordinate and process tester, Gift-with-Purchase (GWP), and gratis orders. Verify and generate monthly Sephora invoices. Conduct weekly store visits to monitor store operations, including stock availability, tester displays, and merchandising standards. Prepare and present updates on Sephora support initiatives, thematic campaigns, and competitor activities for the monthly Brand Update meeting. 3. Product SKU Maintenance & Content Management Coordinate with internal stakeholders to facilitate new product creation and ensure timely submission through the Sephora Brand Portal. Maintain, upload, and monitor the status of new and existing SKUs on the Brand Portal for both Sephora Singapore and the Philippines. Manage banner updates for Sephora Singapore and Philippines e-commerce platforms. Edit and optimize product images using Adobe Photoshop to ensure compliance with Sephora's content and visual guidelines. 4. Administrative & Event Support Raise vendor CSR invoices and support payment processing. Coordinate logistics and operational arrangements for product launches and brand events. Assist with ad-hoc tasks as required Job requirements: Diploma in Business, Marketing, or a related discipline. Proficient in Microsoft Office applications. Knowledge of Adobe Photoshop or similar design software is an added advantage. Experience in SKU setup, product master data management, pricing maintenance, promotional execution, and sales administration. Strong numerical, analytical, and problem-solving skills with a keen attention to detail. Good communication and interpersonal skills, with the ability to collaborate effectively across cross-functional teams. Adaptable, customer-focused, and able to thrive in a fast-paced environment while performing well under pressure.