Pharmacy Retail Assistant

Assist Retail Supervisor to achieve sales targets for our retail pharmacy Provide good customer service and respond to customers’ queries and feedback in a timely manner Promote product offerings and make recommendations that suit customers’ needs Arrange delivery of products for subsidised patients and process subsidies Responsible for the opening and closing of pharmacy Maintain store cleanliness and ensure all in-store merchandise is well displayed and their price tags are up-to-date Operate POS systems for payments, discount, refunds and exchanges Ensure accuracy in handling float, cash and transactions Report any discrepancies in revenue to Pharmacy Manager Maintain adequate inventory levels and ensure that inventory is rotated in FEFO order Monitor expiry date of inventory Generate PO and perform stock receipt in an accurate and efficient way Ensure proper documentation is provided as per SOP, including price change updates and credit notes Handle the sales of rehabilitation equipment working closely with other staff, suppliers and clients Collect payment and order subsidized rehab items / check stock with supplier / arrange delivery Handle email exchanges between suppliers, clients, and staff, and provide information/ quotations Ensure proper documentation is provided as per SOP Generate PO, perform stock receipt accurately and on a timely basis, manage inventory, update catalogue Provide cover for Retail Supervisor when necessary Participate in quality improvement projects that drive towards work efficiency and zero-wastage Participate in hospital related activities e.g. community-based projects Perform other job related duties as assigned Requirements: Min GCE O level WSQ Diploma in Retail (Retail Operations) is preferred Min 1 year of relevant experience in retail setting Proficient in MS Word, Excel and Email Experience in business development or sales will be highly advantageous A team player with good interpersonal and communication skills Adaptable, proactive, meticulous and able to handle stress and multiple deadlines