Administrator - General Insurance Agency

Company Overview We are a General Insurance Agency specializing in sales and service for personal and corporate risk management. Job Summary You will support agency operations by preparing insurance quotations, managing policy documentation, coordinating with clients and insurers, ensuring compliance, and improving workflow efficiency. Responsibilities Prepare and process accurate and competitive insurance quotations for clients to support sales efforts Collaborate with insurers and underwriters to secure competitive rates and appropriate coverage options Manage end-to-end policy documentation including issuance, renewals, endorsements, amendments, cancellations, and claims processing Ensure all insurance transactions comply with regulatory requirements and company standards Liaise with clients and insurers to address policy servicing inquiries and resolve outstanding issues Follow up promptly on outstanding documents, quotations, and payments to maintain smooth operations Maintain well-organized and accurate records of policies, claims, and client interactions for audit readiness Assist in audits and prepare compliance reports to meet industry regulations Manage the agency database and policy records efficiently to support operational needs Coordinate with internal teams on premium collections and policy renewals to ensure timely processing Provide administrative support to agents and management to enhance agency workflow and efficiency Required competencies and certifications Certification in BCP, PGI, or CGI as required for insurance administration roles Preferred competencies and qualifications Proficient computer skills to manage documentation and agency databases effectively