About this role
Ensure customers and partners have immediate access to software products by troubleshooting back-office systems and resolving order inquiries. Act as a subject matter expert to provide training, create knowledge base content, and collaborate with sales teams for efficient service delivery.
Requires a minimum of 3 years of experience in a customer-facing or client services role with a proven track record of meeting operational KPIs. Candidates must be fluent in both Japanese and English and possess strong technical savvy to navigate internal and external platforms.
What they're looking for
TroubleshootingProblem SolvingCustomer CommunicationOrder ProcessingLicense FulfilmentPartner EnablementKnowledge Base ManagementCross-functional Collaboration
Frequently asked questions
What does a Client Services Specialist at Autodesk do?
Ensure customers and partners have immediate access to software products by troubleshooting back-office systems and resolving order inquiries. Act as a subject matter expert to provide training, create knowledge base content, and collaborate with sales teams for efficient service delivery. Requires …
What skills does this Client Services Specialist role need?
Key skills for this role include Troubleshooting, Problem Solving, Customer Communication, Order Processing, License Fulfilment, Partner Enablement.
How much does a Client Services Specialist at Autodesk pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Client Services Specialist role remote, hybrid, or on-site?
This role is hybrid, based in Singapore.
How do I apply for this Client Services Specialist role?
You can apply directly on Autodesk's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.