About this role
As an Application Support Engineer, you will provide Level 1 and Level 2 support to clients, troubleshoot issues, and communicate findings to the R&D team. You will also manage customer inquiries, ensure satisfaction, and prepare documentation and reports.
Candidates should have a minimum diploma in IT or related fields and preferably over one year of experience in application support. Strong communication skills and the ability to work under pressure are essential.
What they're looking for
Application SupportCustomer ServiceTroubleshootingCommunication SkillsAnalytical SkillsTeamworkProject SupportDocumentation
Frequently asked questions
What does a Application Support Engineer (2–5 years exp.) at AvePoint do?
As an Application Support Engineer, you will provide Level 1 and Level 2 support to clients, troubleshoot issues, and communicate findings to the R&D team. You will also manage customer inquiries, ensure satisfaction, and prepare documentation and reports. Candidates should have a minimum diploma in…
What skills does this Application Support Engineer (2–5 years exp.) role need?
Key skills for this role include Application Support, Customer Service, Troubleshooting, Communication Skills, Analytical Skills, Teamwork.
How much does a Application Support Engineer (2–5 years exp.) at AvePoint pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Application Support Engineer (2–5 years exp.) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Application Support Engineer (2–5 years exp.) role?
You can apply directly on AvePoint's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.