About this role
The IT Help Desk Technician will serve as the first point of contact for technical assistance, providing support and troubleshooting for IT-related issues. They will also manage the IT onboarding process for new hires and ensure compliance with IT policies and procedures.
Candidates should have proven experience in a help desk or customer support role, with strong technical knowledge and communication skills. Familiarity with Azure Active Directory and understanding of security best practices are also required.
What they're looking for
Technical SupportCustomer ServiceProblem SolvingCommunicationIT OnboardingDocumentationIT ComplianceAsset Management
Frequently asked questions
What does a IT Help Desk Technician at AvePoint do?
The IT Help Desk Technician will serve as the first point of contact for technical assistance, providing support and troubleshooting for IT-related issues. They will also manage the IT onboarding process for new hires and ensure compliance with IT policies and procedures. Candidates should have prov…
What skills does this IT Help Desk Technician role need?
Key skills for this role include Technical Support, Customer Service, Problem Solving, Communication, IT Onboarding, Documentation.
How much does a IT Help Desk Technician at AvePoint pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this IT Help Desk Technician role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this IT Help Desk Technician role?
You can apply directly on AvePoint's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.