About this role
The Business Analyst will analyze business processes and supporting systems, developing As-Is and To-Be workflows while ensuring business requirements are clearly defined and delivered throughout the project lifecycle. Key duties include leading requirements gathering for CRM projects and producing deliverables like BRDs and Functional Specifications.
Candidates must have a degree in a related discipline and proven experience as a Business Analyst supporting CRM software projects, including hands-on work with enterprise platforms like Salesforce or Dynamics 365. Strong analytical, communication, and stakeholder management skills are essential for translating business needs into functional solutions.
What they're looking for
Business AnalysisCRM Software ProjectsRequirements GatheringProcess MappingAs-Is AnalysisTo-Be AnalysisBRD DocumentationFunctional Specifications
Frequently asked questions
What does a Business Analyst (CRM Focus) at AvePoint do?
The Business Analyst will analyze business processes and supporting systems, developing As-Is and To-Be workflows while ensuring business requirements are clearly defined and delivered throughout the project lifecycle. Key duties include leading requirements gathering for CRM projects and producing …
What skills does this Business Analyst (CRM Focus) role need?
Key skills for this role include Business Analysis, CRM Software Projects, Requirements Gathering, Process Mapping, As-Is Analysis, To-Be Analysis.
How much does a Business Analyst (CRM Focus) at AvePoint pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Business Analyst (CRM Focus) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Business Analyst (CRM Focus) role?
You can apply directly on AvePoint's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.