About this role
The role involves managing day-to-day website updates, including publishing content, images, and pages using a Content Management System, and monitoring traffic and performance using web analytics tools. Additionally, the individual will be responsible for performing ticket triaging, escalation, and resolution according to SLAs using a ticketing system.
Candidates must have experience managing website updates via a CMS and utilizing web analytics tools for performance monitoring. Required technical skills include experience with ticketing systems for triage and resolution, and the ability to create and maintain knowledge repositories.
What they're looking for
Website UpdateContent PublishingContent Management SystemWeb AnalyticsTicket TriagingEscalationResolutionService Level Agreements
Frequently asked questions
What does a L1 Support / Webmaster at AvePoint do?
The role involves managing day-to-day website updates, including publishing content, images, and pages using a Content Management System, and monitoring traffic and performance using web analytics tools. Additionally, the individual will be responsible for performing ticket triaging, escalation, and…
What skills does this L1 Support / Webmaster role need?
Key skills for this role include Website Update, Content Publishing, Content Management System, Web Analytics, Ticket Triaging, Escalation.
How much does a L1 Support / Webmaster at AvePoint pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this L1 Support / Webmaster role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this L1 Support / Webmaster role?
You can apply directly on AvePoint's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.