Planner

Responsibilities: Work closely with the Manager and customer representative Manager on new customer requirements. Work closely with IT PIC for all Apps issues reported by drivers. Check the daily reports for Milestone, POD uploading, External Calendar, AGS report. Assist and work closely with both Fleet Supervisor and Safety supervisor on day-to-day operations. Check and go thru all drivers OT's submissions provided by respective planners every 19th of each month. Prepare a summary report of the driver OT for HR submission. Assist the manager with leave application and approval when the manager on leave / MC. Support Escalations matters to IT for any App and Portal issues. Maintain the planning sheet for any new changes via the excel file. Maintain the drivers and fleets records in the BHS System Maintain and follow up with all POD (Hardcopy) request by Customer. Requirements: N level; ITE Diploma or its equivalent, preferably in logistic or Operations Management Strong Problem solving Good time management and planning Good customer service, analytical, and follow-up skills Good organization skills Good communication and interpersonal skills Proficient in MS Office, especially in Outlook, Words, and Excel Willing to do hands-on, operations-oriented Strong analytical ability, meticulous, sensitive to numbers and figures Able to work independently