Facility Supervisor

Key Responsibilities Provide excellent customer service and support to tenants by addressing inquiries, complaints, and facility-related issues promptly. Maintain a harmonious living environment within the dormitory and ensure tenants comply with all dormitory rules and regulations. Monitor and ensure the proper operation and condition of all facility equipment and systems. Supervise and carry out preventive and corrective maintenance works according to the facility maintenance schedule and database guidelines. Coordinate and liaise with contractors and service providers for repair works and planned maintenance activities, ensuring all tasks are completed effectively and on time. Conduct regular inspections of facilities, identify potential issues, and recommend corrective actions. Prepare maintenance reports, records, and documentation in accordance with company procedures. Review and improve facility maintenance standards, procedures, and documentation, and share knowledge with team members to enhance operational effectiveness. Provide feedback and recommendations to the Facility Manager on operational improvements, maintenance strategies, and cost-effective solutions. Ensure compliance with workplace safety regulations and company policies. Supervise facility staff and provide guidance to ensure efficient daily operations. Perform any other duties assigned by the Facility Department or management. Requirements Diploma or relevant qualification in Facilities Management, Engineering, Building Services, or a related field. Minimum relevant experience in facility management, dormitory operations, or building maintenance. Good knowledge of mechanical, electrical, and building maintenance systems. Strong leadership, communication, and problem-solving skills. Ability to coordinate with tenants, contractors, and internal departments effectively. Proficient in Microsoft Office and maintenance reporting systems.