Infrastructure Engineer

Job Summary: We are looking for a Infrastructure Engineer to support the setup, integration, and ongoing operations of our platform infrastructure. The ideal candidate will have strong hands-on experience in infrastructure management, network connectivity, and data integration technologies such as API-based connectors or ETL/ELT tools. This role will work closely with external agencies and internal technical teams to ensure seamless platform onboarding, integration, and system reliability. Job Responsibilities: Platform Integration & Onboarding · Prepare technical onboarding packages for external agencies, including service accounts, API tokens, access permissions, and connectivity requirements. · Provide technical guidance on integration prerequisites and credential provisioning. · Act as the primary technical contact during onboarding, troubleshooting connectivity and access issues. Connector & Data Integration Management · Configure and deploy data connectors using agency-provided credentials and access details. · Monitor data ingestion pipelines and resolve errors, failures, or data quality issues. · Maintain and update connector configurations as environments or requirements change. · Collaborate with Data Engineers to ensure successful data ingestion for downstream processing. Infrastructure Operations · Manage platform infrastructure, including provisioning, patching, scaling, and system availability. · Maintain secure network connectivity through firewall rules, VPN tunnels, and proxy configurations. · Monitor platform health, performance, and capacity, and respond to incidents or outages. · Ensure infrastructure complies with security standards and governance policies. Platform Lifecycle & Change Management · Support platform setup and ramp-up, including environment provisioning and infrastructure readiness. · Participate in architecture and design discussions for platform enhancements. · Maintain technical documentation, runbooks, and operational proced…