Programme Coordinator (Social Service)

Programme Coordinator (Social Service) Job Overview This role supports community-focused programmes that work closely with families in need. You will be involved in coordination, administration, and day-to-day support for outreach activities, helping ensure smooth delivery of services and engagement with families and volunteers. The role is suited for someone who is organised, people-oriented, and comfortable working in a fast-paced environment where priorities may shift depending on programme needs. Key Responsibilities Support coordination of community outreach and family engagement activities, including scheduling visits and appointments Assist in maintaining records such as case notes, attendance tracking, and programme updates Help with day-to-day administrative and logistical tasks for ongoing programmes and volunteer activities Support communication and follow-ups with families and relevant stakeholders Assist in compiling information for reporting and progress tracking Provide support for events, outreach sessions, and engagement initiatives Handle ad-hoc tasks as required by the team Requirements Genuine interest in supporting vulnerable or lower-income communities, with a respectful and empathetic approach Strong interpersonal and communication skills, able to engage with different groups of people in a professional and tactful manner Comfortable with administrative work and using Microsoft Office tools and common communication platforms (e.g. Zoom, Teams, messaging apps) Detail-oriented, organised, and able to manage multiple tasks at once Able to stay calm and effective in a busy environment with shifting priorities Team-oriented and willing to support wherever needed Degree in Psychology, Social Work, Sociology, or related fields is preferred but not required Bilingual ability (English plus Mandarin, Malay, Tamil, or dialects) will be an advantage Job Details Salary: $3,340 per month Nearest MRT: Sembawang MRT Station/Woodlands MRT Station Working Hours: 8.30am – 6.00pm (Monday to Thursday) 8.30am – 5.30pm (Friday) Contract Duration: 12 months By submitting your resume or personal data, you consent to BGC Group Pte Ltd collecting, using, and disclosing your personal data to our clients and partners for the purpose of evaluating your suitability for job opportunities and related recruitment services. You acknowledge that you have read, understood, and agree to our Privacy Policy for Job Applicants, available at https://bgc-group.com/notice-for-job-applicants. SAZ | JO-28648 BGC Group Pte Ltd- Outsourcing Division EA Licence No. 05C3053 Successful applicants will be employed by BGC Group and assigned to our client’s project under a contract arrangement.