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Service Delivery Manager

Black Box

SingaporeFull-timeOn-site

Posted 9 Jun 2026

About this role

The Service Delivery Manager will manage the full lifecycle of data center and cabling services, ensuring alignment with SLAs and performance metrics. They will also lead internal teams and third-party vendors while acting as the primary service interface with client stakeholders. Candidates should have a bachelor's degree in a relevant field and a minimum of 8 years of experience in service delivery or operations management. Experience in financial services and knowledge of ITIL and structured cabling standards are also required.

What they're looking for

Service DeliveryData Center OperationsCabling ServicesCustomer Relationship ManagementTeam LeadershipCompliance ManagementRisk ManagementITIL

Frequently asked questions

What does a Service Delivery Manager at Black Box do?

The Service Delivery Manager will manage the full lifecycle of data center and cabling services, ensuring alignment with SLAs and performance metrics. They will also lead internal teams and third-party vendors while acting as the primary service interface with client stakeholders. Candidates should …

What skills does this Service Delivery Manager role need?

Key skills for this role include Service Delivery, Data Center Operations, Cabling Services, Customer Relationship Management, Team Leadership, Compliance Management.

How much does a Service Delivery Manager at Black Box pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Service Delivery Manager role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Service Delivery Manager role?

You can apply directly on Black Box's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.