Clinic Receptionist

Company Overview / Employee Value Proposition The Bloom Rehab , located in Singapore’s premier Novena medical district, is a leading rehabilitation clinic offering evidence-based, patient-centered care. Our AHPC-certified therapists specialize in personalized recovery for pain management, musculoskeletal disorders, sports injuries, geriatric care, and surgical rehabilitation. Join our rapidly expanding premium healthcare brand and grow your career with us Job Summary We are seeking a professional and warm Clinic Receptionist to anchor our front-desk daily operations, optimize patient scheduling, and deliver an exceptional, premium service experience for every individual who walks through our doors. Responsibilities Front Desk Excellence: Manage daily clinic front desk operations, register incoming patients, and coordinate appointments accurately to optimize therapist capacity. Patient Engagement: Act as the first point of contact by responding promptly and professionally to in-person, phone, and online enquiries regarding services and clinical procedures . Records Management: Organize, update, and maintain digitized patient records with high accuracy and absolute confidentiality. Financial Duties: Process invoices, collect patient payments, handle routine billing, and generate simple financial reports accurately. Operational Growth: Provide administrative support for corporate wellness events and internal clinic initiatives to enhance patient engagement. Required competencies and certifications Experience: Minimum 1 year of experience in receptionist, customer service, or administrative roles (prior experience in healthcare or medical clinic environments is highly preferred) Communication: Excellent interpersonal skills with the ability to communicate clearly and professionally with patients and multidisciplinary clinical teams . Technical Savvy: Proficient in basic computer skills and comfortable navigating Electronic Medical Record (EMR) /Patient Record Systems. Operational Skills: Exceptional multi-tasking and organization skills to effectively manage high patient flow and time-sensitive tasks. Personal Attributes: Meticulous with numerical data, detail-oriented, and strongly committed to preserving strict patient privacy and confidentiality Preferred competencies and qualifications Experience in physiotherapy or medical clinic environments is preferred to understand clinical workflows Salary & Benefits Monthly Salary Range: SGD 2,200 – SGD 3,000 (commensurate with experience) Annual Wage Supplement (AWS): Yes (13th-month bonus) Bonuses: Performance-based yearly increments and variable bonuses Leave Entitlements: Comprehensive Annual Leave Work Hours: up to 44 hours per week (Creative shift) Rest Days: Closed on Sundays and Public Holidays Why Join The Bloom Rehab? Grow with Us: Step into a vibrant, premium, and rapidly growing healthcare brand. Culture First: Work within a highly supportive, collaborative, and friendly team environment. Hands-on Impact: Gain unique exposure to building operational systems and front-of-house strategies from the ground up. Application Interested applicants may submit their resume with expected salary and earliest availability. Only shortlisted candidates will be contacted.