Social Commerce Manager

About the Role BoomX Commerce is an e-commerce company based in Singapore, specialising in social commerce across platforms such as TikTok Shop and Shopee. We are looking for a Social Commerce Manager to drive sales growth and manage our end-to-end operations across these platforms. Responsibilities Own the performance of our social commerce channels, including TikTok Shop, Shopee, and other emerging platforms, with responsibility for sales targets and growth Plan and manage livestream selling campaigns, including scheduling, host coordination, product selection, promotions, and post-stream analysis Manage day-to-day platform operations: product listings, pricing, campaigns, vouchers, and participation in platform events (e.g., double-digit sales days, flash sales) Develop and execute content and campaign calendars in collaboration with the videography and marketing teams Build and manage relationships with platform account managers, affiliates, KOLs, and livestream hosts Analyse sales, traffic, and conversion data to identify opportunities and optimise listings, content, and ad spend Manage platform advertising (e.g., TikTok Ads, Shopee Ads) to maximise return on ad spend Stay current on platform algorithm changes, features, and social commerce trends in Southeast Asia Requirements Experience in e-commerce or social commerce operations, ideally with hands-on management of TikTok Shop and/or Shopee seller platforms Proven track record of growing sales through livestreams, campaigns, or platform promotions Strong analytical skills and comfort working with sales and traffic data to make decisions Familiarity with platform advertising tools and affiliate/KOL marketing Excellent organisational and communication skills, with the ability to coordinate across content, operations, and external partners Able to thrive in a fast-paced, target-driven environment; experience in a startup or small team is a plus