About this role
The specialist will manage the provisioning of messaging channels like SMS, RCS, and WhatsApp for customers while streamlining onboarding processes. They will collaborate with GTM, Product, and external aggregators to ensure timely delivery and operational scalability.
Candidates need 1-3 years of experience in an operational or technical customer support role, preferably within SaaS or marketing automation. Proficiency in English, strong analytical skills with Excel, and a process-oriented mindset are required.
What they're looking for
SMS ProvisioningOperational ExcellenceData AnalysisStakeholder ManagementProcess DocumentationExcelSQLCustomer Support
Frequently asked questions
What does a Messaging Operations Specialist at Braze do?
The specialist will manage the provisioning of messaging channels like SMS, RCS, and WhatsApp for customers while streamlining onboarding processes. They will collaborate with GTM, Product, and external aggregators to ensure timely delivery and operational scalability. Candidates need 1-3 years of e…
What skills does this Messaging Operations Specialist role need?
Key skills for this role include SMS Provisioning, Operational Excellence, Data Analysis, Stakeholder Management, Process Documentation, Excel.
How much does a Messaging Operations Specialist at Braze pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Messaging Operations Specialist role remote, hybrid, or on-site?
This role is hybrid, based in Singapore.
How do I apply for this Messaging Operations Specialist role?
You can apply directly on Braze's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.