School Discipline Support Officer | Ang Mo Kio

Job Scope 1. Investigative & Case Support Assist in conducting preliminary investigations and fact-finding interviews Obtain student and witness statements where appropriate and compile evidence and prepare structured incident reports to relevant KPs for directions 2. Detention & Restorative Follow-Up Supervise daily recesses, lunch time and detention sessions (Mon–Fri) Maintain attendance and behavioural records during the detention sessions Coordinate reflection and restitution activities with SM committee members Facilitate student reflection on choices, consequences and improvement strategies Ensure detention tasks are meaningful and developmental in nature 3. In-House Suspension Support Help establish a structured environment for suspended students Support learning continuity during suspension Guide students through reflective and re-entry support activities 4. Campus Supervision & Prevention Support lower secondary recess dismissal routines Serve as visible adult presence in high movemnt areas Conduct systematic patrols during: o Recess/ lunch breaks/ lesson transitions Support proactive discipline strategies Assist in simple peer reconciliation or mediation contexts (where appropriate) Deployment & Reporting The DSO will report operationally to the Student Management Committee Deployment schedule will be determined by the school in accordance with the termly school timetable and school events Performance Expectations The DSO is expected to: Demonstrate professionalism, discretion and good judgement Engage students respectfully and constructively Uphold confidentiality and procedural fairness Collaborate effectively with teachers and SM personnel Requirements 1) Working Experience Must have former working experience (preferably more than 10 years) in uniformed service background (Police, Prison Service or equivalent), with involvement in youth-related case investigation and restorative work such as behavioural support. 2) Core Competencies Conflict management and de-escalation Calm and proportionate behavioural intervention Sound judgement, discretion and professionalism Strong communication and interpersonal skills Accurate incident observation and documentation 3) Engagement Disposition Firm yet respectful approach when working with students Ability to build rapport while upholding expectations Cultural and school-environment sensitivity Collaborative working style with teachers and SM staff 4) Values & Professional Ethics Alignment with care-based and restorative discipline Belief in student growth and developmental support Professional maturity and reliability Respect for confidentiality and student dignity Empathy and compassion in youth work Contract Duration: 4 August 2026 (or after the issuance of LOA whichever is later) to 3rd August 2027 (or adjusted according to the actual start date) Working Arrangement: Mondays & Wednesdays: 9.30am – 4.30pm Tuesdays & Thursdays: 1030am – 5.30pm Fridays: 8.00am – 12.30pm Service not required on Selected Fridays , Saturdays, Sundays, gazetted public holidays and school holidays (eg Youth Day) The school may make adjustments to the work schedule for the DSO to support events to meet school needs. Location: Ang Mo Kio Salary : $30 per hour (average approximately $2,620 per month, depending on the school's deployment schedule and actual service days). EA License No.: 96C4864 Reg. No.: R26161270 JOEY TAY YI TING