Desktop Engineer

About the Job: Develop, review, and maintain IT policies, procedures, and governance frameworks to ensure alignment with organizational and regulatory requirements. Lead and oversee the Company's IT infrastructure, systems, software licenses, and service contracts, ensuring optimal performance and compliance. Drive cybersecurity initiatives, including security awareness programmes, cyber risk management, and implementation of best practices to safeguard organizational assets. Ensure compliance with Personal Data Protection Act (PDPA) requirements and act as a key advisor on data protection matters across the organization. Manage IT service delivery, resolve escalated IT issues, and oversee third-party vendors to ensure service levels and contractual obligations are met. Lead IT projects, digital transformation initiatives, system enhancements, and process automation efforts to improve operational efficiency. Develop and implement business continuity, disaster recovery, and IT risk management strategies. Oversee IT budgeting, procurement, contract management, and evaluation of technology solutions and services. Provide management reporting, data analytics, and technology insights to support operational and business decisions. Lead, mentor, and develop the IT team while fostering a strong culture of service excellence, data security, and continuous improvement. Perform any other duties as assigned by Management. About You: Diploma in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related discipline. Minimum 5 - 8 years of relevant IT experience Strong knowledge of IT infrastructure, cybersecurity, systems administration, IT governance, PDPA compliance, and vendor management. Proven experience managing IT projects, budgets, service providers, and digital transformation initiatives. Excellent leadership, stakeholder management, problem-solving, and communication skills. Why join Cushman & Wakefield? As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from; Being part of a growing global company; Career development and a promote from within culture; An organisation committed to Diversity and Inclusion We're committed to providing work-life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program. We have a vision of the future, where people simply belong. That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.