(Fresh Grad Welcome) Management Trainee (Tuition Centre)

About Us Cambridge Learning Group is a Primary–Secondary tuition centre in Jurong West, teaching Maths, English, Science, Chinese, and POA. We're a lean, founder-run centre in a growth phase, and we're looking for a dependable, people-oriented person ready to take on real responsibility and grow into running the centre. What You'll Do You'll go through a structured onboarding under the founder before progressively taking on ownership of the centre's operations. Your responsibilities will cover: Support the daily running of the centre — student enrolment, class scheduling, documentation, and fee collection. Handle parent communication across WhatsApp, calls, and walk-ins — enquiries, check-ins, and renewals — accurately and professionally. Be the day-to-day point of contact for our part-time tutor team: scheduling, huddles, and check-ins. Learn to grow our weekend (Sat & Sun) classes — helping recruit tutors and enrol students. This is the centre's flagship priority and where you'll build toward. Run lead follow-up and support the enrolment conversion funnel. Take ownership of one assigned focus area — for example, tracking retention, coordinating tutor schedules, or coordinating holiday programmes and assessment cycles. What You'll Gain Early, hands-on exposure to both operations and people, with a clear path forward: Practical experience running a live service operation — enrolment, scheduling, fees, and parent communications. Direct people-coordination experience with a tutor team from early in your career. Direct founder mentorship, plus exposure to marketing, growth, and ops strategy you won't get at a big chain. A defined, performance-driven track toward Centre Manager — with salary and responsibility growing as you demonstrate readiness. Who We're Looking For We hire for character and work ethic first. Diploma or degree in any discipline — no prior experience required (1+ year in operations or a service role is a plus). Follows through on tasks without being reminded, and takes initiative to fix problems rather than waiting to be told. Communicates clearly and stays composed handling parent concerns or operational hiccups. Comfortable working with children and families daily. At ease guiding and coordinating a small team. Speaks English, plus Mandarin, Malay, or Tamil. Comfortable with WhatsApp Business, Google Workspace, and AI tools. Singaporean or PR. What You Can Expect Real autonomy — you'll be trusted to manage your responsibilities without being micromanaged. Meaningful work that directly shapes students' learning and their families' confidence. Genuine growth in an expanding centre, with responsibility increasing as you show you're ready. Medical benefits and leave in line with the Employment Act; 14 days annual leave (7 flexible + 7 in December). Salary Starting Pay will be $2,200–$2,500/month during management trainee training and probation phase, rising to $3,000–$3,500 on confirmation for permanent role, with bonus and commission after confirmation tied to retention and fill rate. Working Hours Full-time, ~44 hrs/week. Months 1–9: Mon–Fri 2–9pm + Sat 10am–7pm. Once Sunday classes launch, you'll shift to Wed–Sun (Mon & Tue off). Two weekend workday is required, as our peak hours fall on weekends. How to Apply Send your CV plus a 3-line answer to this: "A parent WhatsApps you at 9pm — their Sec 3 child wants to quit A-Maths. What's your first reply?"