AI Product Manager

Job Description: CarConnect is the authorised retailer for Dongfeng electric vehicles in Singapore, and we're investing in AI to transform how we engage customers. At the centre of this is our AI-powered lead engagement system — a conversational bot that instantly responds to incoming customer leads, qualifies them, and books appointments automatically, so no opportunity is ever missed. We're looking for an AI Product Manager to own this system end-to-end: managing its day-to-day performance, improving how it converts leads, and expanding our AI capabilities across the customer journey. You'll work at the intersection of sales, operations, and technology, turning a fast-moving idea into a reliable engine for growth. Key Responsibilities: Own and manage our AI lead-response bot — monitoring performance, refining conversation flows, and improving lead-to-appointment conversion Ensure incoming customer leads are contacted promptly and accurately, with appointments booked seamlessly into our sales pipeline Translate business and sales requirements into clear specifications for AI/conversational features Partner with vendors, engineering, and internal sales teams to scope, prioritise, and deliver improvements Define success metrics (response time, qualification rate, appointment conversion) and run structured experiments to optimise performance Track AI/ML tools and industry trends, assessing their relevance to CarConnect's platform and customers Manage project timelines, stakeholder updates, and cross-functional coordination Drive internal AI adoption and contribute to CarConnect's broader AI capability roadmap Requirements: Degree in any discipline; candidates with demonstrated, hands-on involvement in AI/ML projects, communities, or initiatives (formal or self-directed) will be strongly considered 1–3 years of relevant experience in product management, technology, or a related field Practical exposure to AI/ML tools, applications, or trends — gained through work, i…