Facilities Manager (Ifs)

Job Description Operations & Maintenance Management Manage and oversee day-to-day facilities operations and maintenance activities across assigned sites. Plan, coordinate, and monitor preventive, corrective, cyclical, and ad-hoc maintenance works. Ensure all M&E systems, building services, and facilities remain operational and compliant. Conduct routine inspections to ensure service quality, safety compliance, and operational readiness. Monitor fault rectification, incident response, and service recovery within KPI timelines. Ensure proper execution of maintenance schedules and operational programmes. Client & Stakeholder Management Act as the primary operational contact point for clients and Employer Representatives. Attend site meetings, operational reviews, and coordination meetings. Respond promptly to client feedback, complaints, and operational issues. Coordinate with authorities, consultants, contractors, and service providers on operational matters. Maintain strong client relationships and ensure high customer satisfaction. Contractor & Vendor Management Supervise FM Executives, technicians, subcontractors, and specialist vendors. Monitor contractor performance, work quality, safety compliance, and service standards. Review work permits, risk assessments, method statements, and maintenance reports. Ensure vendors comply with contractual obligations, SOPs, and statutory requirements. Reporting & Documentation Prepare operational reports, maintenance updates, KPI reports, incident reports, and service records. Monitor work orders, quotations, procurement requests, and maintenance records. Ensure proper documentation and timely updates in the Computerised FM System. Track operational trends and recommend corrective or preventive actions. Improvement & Compliance Support operational improvement initiatives, digitalisation, and productivity enhancement programmes. Assist in planning and implementation of improvement works and upgrading projects. Ensure complia…