Senior Public Relation Officer (Spro)

Responsibilities: • Handles and resolves conflicts, enquiries, feedback and complaints from client, consultants, building management, public, CAG, NEA and various stakeholders through e-mails and phone calls pertaining to the project. • Maintains good support and positive relations among organisations, stakeholders and the public. • Planning and launching of public relations programme • Responsible for the production of all communication materials related to the public relations effort • Maintains proper record of all public relation cases, correspondences and communication materials. • SPRO is to proactively initiate and take charge all public relations engagement and outreach activities, such as face-to-face dialogue sessions, exhibitions, roadshows etc • SPRO shall interface with the LTA, CAG, PTO and all relevant stakeholders on the design of visuals on the hoardings at stations. • SPRO will also serve as secretary to meetings/dialogue sessions and briefings to the stakeholders etc. and submit a minutes of meeting after each session. • Supports and handles administrative works. • Manning of 24-hour Project Hotline • Build and maintain strong relationships with CAG. • Other ad hoc duties as per assigned. Requirements: • Minimum 5 years of SPRO working experience (LTA) • Bachelor’s degree in Public Relations, Communications, or a related field. • Excellent client facing with strong people orientation ability to build and develop positive relations with the Authority (LTA, CAG, PUB, NEA and stakeholders). • Proven experience in public relations, preferably in the construction sector. • Excellent written and verbal communication skills. • Strong interpersonal and relationship-building skills. • Must be able to work under pressure. • Able to work independently with initiative and able to adapt in a fast- paced environment