Retail Manager

Job Responsibilities: ∙ Ensuring smooth store operations and management ∙ Achieving store sales goals ∙ Motivating and driving the sales team to achieve their individual and store KPIs ∙ Identifying and implementing new initiatives to improve service standards and sales ∙ Providing training and coaching on product and customer services to the sales team ∙ Handling customer enquiries and complaints ∙ Managing all store operational activities (Cash protection, loss prevention, inventory, manpower) ∙ Encouraging a positive team environment among associates ∙ Maintaining outstanding store condition and visual merchandisingstandards ∙ Providing daily operational reports to management ∙ Ensuring proper inventory management Job Requirements: ∙ Outstanding communication and interpersonal skills ∙ Possess excellent organising and leadership skill ∙ Understanding of sales principles and customer service practices ∙ Proficiency in Microsoft Office ∙ Willingness to work long hours when required