Customer Service & Admin Executive

Job Responsibilities Handle customer enquiries via phone, email, and walk-in customers. Process sales orders, quotations, invoices, and related documents. Coordinate with internal departments to ensure smooth order fulfilment and customer satisfaction. Maintain accurate customer records and filing systems. Assist in scheduling appointments and administrative duties. Follow up on customer requests, payments, and outstanding matters. Provide general administrative support to the team and management. Requirements Minimum 1 year of relevant experience in customer service and administrative support. Good communication and interpersonal skills. Self-motivated, responsible, and able to work independently. Strong team player with the ability to work cohesively with team members. Proficient in Microsoft Office applications. Positive attitude and willingness to learn. Preferred Traits Customer-oriented with good problem-solving skills. Able to multitask and work in a fast-paced environment. Detail-oriented and organized.