About this role
Investigate and resolve complex technical issues for customers using Devin and Windsurf across diverse development environments. Partner with engineering teams to escalate product bugs and create internal playbooks to systematize future investigations.
Requires 4+ years of experience in a technical role such as software or infrastructure engineering and a degree in Computer Science or equivalent. Must be proficient in Linux, Docker, and multiple programming languages with a strong ability to debug distributed systems.
What they're looking for
DebuggingRoot Cause AnalysisLinuxDockerGitCI/CDCloud PlatformsPython
Frequently asked questions
What does a AI Support Engineer at Cognition do?
Investigate and resolve complex technical issues for customers using Devin and Windsurf across diverse development environments. Partner with engineering teams to escalate product bugs and create internal playbooks to systematize future investigations. Requires 4+ years of experience in a technical …
What skills does this AI Support Engineer role need?
Key skills for this role include Debugging, Root Cause Analysis, Linux, Docker, Git, CI/CD.
How much does a AI Support Engineer at Cognition pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this AI Support Engineer role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this AI Support Engineer role?
You can apply directly on Cognition's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.