Store Manager (Supermarket)

The Role Responsible for achieving customer satisfaction, sales and profit target for the store Provide efficient and effective management of operations team in merchandising, operating disciplines and outlining business strategies Responsible for the strict compliance of all established Standard Operating Procedures (SOP) and personnel policies by all divisions by conducting routine supervision and follow through Formalize strategy and establish business plan to optimize sales, margin, profits and manage shrinkage Involve in the analysis and forecast of market trend to assist store to stay ahead of competition Ensure all merchandising, corporate strategies and directives are implemented and executed with excellence to achieve operating effectiveness Ensure each department manage their inventory level and stock holding days without affecting product availability at selling floor to optimize sales Ensure adherence to HR policies at store level to maintain a well coordinated and cohesive organization structure Conduct daily walk-through of the store, roll call, briefing and communication daily to inform staff of key objectives, customer feedback, and sales comparison and to ensure operations runs smoothly Provide appropriate coaching and support to the team to develop a high performance team Any other adhoc duties as per assigned About You Comfortable to work on a 6 days’ week schedule (work day as per rostered) Willing to stand for long hours and enjoy interacting with customers Physical fit to carry 10-15 kg products At least 5 years managerial experience in the Retail industry