Operations Executive

Operational Leadership · Lead and supervise a team of supervisors, assistants, and contractors to consistently maintain high operational standards to meet DC KPIs. · Oversee end-to-end warehouse activities, ensuring productivity, efficiency, and cost-effective operations. · Ensure excellent customer account handling with zero complaints by maintaining high service levels and operational accuracy. Inventory & Process Management · Maintain 100% accuracy in inventory tracking, including physical stock counts and documentation of any shrinkage. · Investigate and escalate unresolved inventory discrepancies or operational issues to the immediate superior. · Support the implementation of warehouse management best practices and adapt proactively to operational changes or shifting business priorities. Safety & Compliance · Enforce safe work practices and ensure compliance with Company safety procedures and regulatory guidelines. People Management · Monitor staff performance, attendance, and discipline; take corrective or disciplinary action where required. · Foster a positive and productive work environment through coaching, communication, and performance feedback. Projects & Administrative Support · Assist the Management / AOM / OM with assigned projects and ensure timely and accurate completion. · Perform any other ad hoc duties as assigned to support the overall efficiency of DC operations. Requirements: At least two years of relevant experience as an Operations Executive in warehouse environment Proficiency in Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, basic formulas, charts); PowerBI for reporting will be a plus Strong documentation skills—able to write clear SOPs, workflows, and process maps (Visio is a plus) Ability to work as an individual and contribute as a team in a fast-paced environment Comfortable to work 5. 5 days per week