Front Desk Officer

Company Overview We are a leading used car evaluation company dedicated to providing comprehensive and reliable assessments for buyers of pre-owned cars. Our team of experts is committed to delivering exceptional service to our clients, and we are seeking a highly motivated and organized individual to join our team as a Front Desk Officer. Job Summary The Front Desk Officer will be the first point of contact for our customers, ensuring a welcoming and efficient experience. Responsibilities Greet and assist customers promptly to create a welcoming environment Collect payments accurately from customers to ensure smooth transactions Coordinate the drop-off and collection of vehicles efficiently to maintain workflow Answer phone calls professionally to schedule appointments and respond to inquiries Perform daily sales reporting and enter customer data accurately to support administrative functions Preferred competencies and qualifications Previous experience in receptionist or administrative roles to support front desk operations Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) to complete administrative tasks Maintain a professional appearance and demeanor to represent the company positively Demonstrate strong verbal and written communication skills to interact effectively with customers and team members Exhibit excellent organizational skills to manage multiple tasks and maintain accurate records Show a customer service-oriented attitude to enhance client satisfaction