Service Operations & Events Executive (Chinese Ministries)

Key Responsibilities Sunday Service Operations Coordinate weekly Sunday services and special worship gatherings. Ensure all service elements are prepared, communicated, and executed smoothly. Prepare and manage service schedules, run sheets, and operational timelines. Support ministry leaders in ensuring readiness across all service departments. Conduct service planning follow-ups and coordinate pre-service preparations. Volunteer Coordination & Duty Rosters Prepare and manage ministry duty rosters and volunteer schedules. Coordinate manpower deployment across various ministry teams. Anticipate and resolve volunteer scheduling challenges. Maintain volunteer databases, availability records, and ministry schedules. Assist ministry leaders in volunteer engagement and coordination. Ministry Team Collaboration Works closely with ministry leaders and volunteers from: Worship Ministry Usher & Hospitality Ministry Audio Department Visual & Projection Team Lighting Team Live Broadcast & Media Team Facilities & Operations Team Special Events& Outreach Teams Event Planning & Coordination Assist in planning and coordinating church events, conferences, camps, outreach programmes, and special celebrations. Coordinate logistics, venue preparation, volunteer deployment, communications, and event timelines. Ensure operational readiness before, during, and after events. Conduct post-event reviews and follow-up actions where necessary. Service Experience & Hospitality Contribute ideas to create a warm, welcoming, and engaging environment for members and visitors. Support initiatives that strengthen church hospitality and community engagement. Help cultivate a culture of excellence, teamwork, and servant leadership. Administrative & Operational Support Prepare reports, schedules, ministry communications, and meeting follow-ups. Maintain accurate records and operational documentation. Assist in developing systems and processes that improve ministry effectiveness and volunteer coordination. Key Requirements Technical & Digital Competencies The ideal candidate should be comfortable working alongside technical teams and have a working understanding of digital ministry environments. Preferred Competencies Familiarity with Audio, Visual, and Lighting (AVL)operations. Working knowledge of projection and presentation software. Understanding of live streaming workflows and online church broadcasts. Familiarity with YouTube Live, livestream platforms, and related broadcast applications. Ability to coordinate effectively with media, production, and technical teams. Basic troubleshooting skills for common service and event technical issues. Familiarity with scheduling, planning, and project management tools is advantageous. While advanced technical expertise is not required, candidates who understand church service production workflows will have a significant advantage. Qualifications & Experience Essential Requirements Strong organisational and administrative abilities. Excellent attention to detail and follow-through. Strong interpersonal and communication skills. Ability to manage multiple priorities effectively. Pleasant, mature, and service-oriented disposition. Strong problem-solving and coordination skills. Ability to work independently while collaborating effectively with ministry leaders and volunteers. Preferred Experience Experience in church operations, event coordination, volunteer management, hospitality, administration, or related fields. Experience coordinating multiple teams and stakeholders. Familiarity with church service operations and volunteer-based organisations. Language Requirements Ability to communicate effectively in English. Conversant in Mandarin is highly advantageous, as the role involves coordinating with Chinese-speaking volunteers, ministry leaders, and congregation members. Personal Attributes We are looking for someone who is: Passionate about serving people and supporting ministry growth. Warm, approachable, and relationally mature. Highly organized and dependable. Calm under pressure and able to manage live-event environments. Proactive, resourceful, and solutions-focused. Teachable with a willingness to learn and improve. Creative and able to contribute fresh ideas for enhancing church services and events. Working Hours 5-Day Work Week Tuesday to Friday: 9am – 6pm Saturday: Flexible planning or event preparation when required Sunday: Service coordination and operational support Monday: Rest Day Only shortl…