About this role
Act as the first point of contact for the Global Operations Centre, managing inbound calls and emails from clients and stakeholders. Responsible for triaging cases, adhering to service level agreements, and coordinating with medical and security specialists.
Requires strong professional communication skills and the ability to work under pressure in a fast-paced environment. Candidates must be empathetic, organized, and capable of multitasking while following strict operational protocols.
What they're looking for
Professional CommunicationCall HandlingCase ManagementTriageCustomer ServiceTime ManagementMultitaskingInterpersonal Skills
Frequently asked questions
What does a Global Operations Coordinator at Crisis24 do?
Act as the first point of contact for the Global Operations Centre, managing inbound calls and emails from clients and stakeholders. Responsible for triaging cases, adhering to service level agreements, and coordinating with medical and security specialists. Requires strong professional communicatio…
What skills does this Global Operations Coordinator role need?
Key skills for this role include Professional Communication, Call Handling, Case Management, Triage, Customer Service, Time Management.
How much does a Global Operations Coordinator at Crisis24 pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Global Operations Coordinator role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Global Operations Coordinator role?
You can apply directly on Crisis24's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.