Policy Servicing, Assistant Executive (General Insurer)

Responsibilities: Prepare, process, and maintain insurance policies, endorsements, renewals, and related documentation. Assist with quotations, policy issuance, and renewal reminders. Liaise with insurance companies, brokers, and clients to obtain information and resolve administrative matters. Maintain accurate client records and update internal systems. Monitor policy expiry dates and follow up on outstanding documents and payments. Handle incoming phone calls, emails, and general customer enquiries in a professional manner. Prepare reports, correspondence, and other administrative documents as required. Support claims administration by collecting documents and coordinating with relevant parties. Requirements: Diploma, Higher NITEC, or equivalent qualification in Business Administration, Insurance, or a related field. Previous administrative experience, preferably within the insurance or financial services industry. Knowledge of general insurance products and processes is an advantage. Proficiency in Microsoft Office applications (Word, Excel, Outlook). Jerlin Aw Bi Zhi (R1218675) | CSGROUP Pte. Ltd. (25C2702)