About this role
Provide FM helpdesk support by managing customer requests via email and phone and coordinating service orders with technicians. Monitor the CMMS system and provide real-time escalations and daily reporting to management.
Minimum GCE N/O levels with proficiency in Microsoft Office and Power BI. Must be able to work rotating shifts, including weekends and public holidays.
What they're looking for
Customer ServiceHelpdesk SupportCMMSPower BIMicrosoft OfficeConflict ResolutionService Order ManagementEscalation Management
Frequently asked questions
What does a Customer Service Officer (Facility Management) at Cushman & Wakefield do?
Provide FM helpdesk support by managing customer requests via email and phone and coordinating service orders with technicians. Monitor the CMMS system and provide real-time escalations and daily reporting to management. Minimum GCE N/O levels with proficiency in Microsoft Office and Power BI. Must …
What skills does this Customer Service Officer (Facility Management) role need?
Key skills for this role include Customer Service, Helpdesk Support, CMMS, Power BI, Microsoft Office, Conflict Resolution.
How much does a Customer Service Officer (Facility Management) at Cushman & Wakefield pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Customer Service Officer (Facility Management) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Customer Service Officer (Facility Management) role?
You can apply directly on Cushman & Wakefield's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.