Senior Executive/Assistant Manager, Parts

Joining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in both tangible and intangible ways, by providing you development opportunities and making you feel respected. The Opportunity We are seeking a dedicated Assistant Manager to join our Mercedes-Benz Commercial Vehicle Parts team. In this role, you will be responsible for the day-to-day Parts Store operations in the service centre, leading, motivating and ensure performance of the team. Being in a dynamic environment, you will thrive as you adapt, pick up and apply new skills and knowledge in your role. 1. Parts Store Operations Manage daily store operations (receiving, storage, issuing, and recording of parts). Ensure timely parts supply to support workshop repairs. Oversee parts picking, returns, and warranty storage. Maintain proper organisation, safety, and segregation of parts (new, used, warranty, returns). Continuously improve store workflow and efficiency. 2. Inventory & Stock Control Monitor stock levels to ensure availability of critical and fast-moving parts. Support stock planning based on usage trends and workshop demand. Conduct cycle counts and reconcile inventory discrepancies. Identify and address slow-moving, obsolete, or excess stock. Maintain accurate inventory records in the system. 3. Workshop & Internal Support Collaborate with workshop teams to meet parts demand and repair priorities. Track and resolve parts supply issues affecting turnaround time. Coordinate urgent requirements and update stakeholders on backorders. Communicate availability, lead times, and alternatives clearly. Escalate operational issues and support resolution planning. 4. Supplier Coordination Liaise with suppliers on availability, pricing, and delivery timelines. Assist with parts usage, purchasing, and stock reporting. Support supplier negotiations and maintain strong relationships. Escalate critical shortages impacting operations. 5. Cost Control & Reporting Monitor pricing, costs, and stock movement. Prepare reports on inventory, backorders, and demand. Identify cost-saving opportunities and process improvements. Ensure proper documentation of all parts transactions. 6. Warranty & Returns Management Ensure proper tagging, storage, and traceability of warranty parts. Coordinate documentation and submission with relevant teams. Manage storage, return, or disposal of parts as required. Prevent mixing of warranty, stock, and scrap items. 7. Team Management Supervise daily activities of store staff. Assign tasks, monitor performance, and ensure timely completion. Coach staff on processes, systems, and best practices. Promote teamwork, communication, and accountability. 8. Process Improvement & Compliance Review and improve store processes for efficiency. Ensure compliance with company policies, safety, and audit requirements. Maintain accurate records for all store activities Requirements Proactive and forward-thinking, with the ability to plan ahead, forecast parts demand, and mitigate issues before they impact operations. Strong analytical and planning skills; able to anticipate rather than react to situations. Comfortable liaising with principals and suppliers through both verbal and written communication.. Strong coordination and communication skills to manage multiple stakeholders effectively. About the Company A member of the Jardine Cycle & Carriage Group, C&C is one of the leading automotive groups in Singapore. We started out in 1899 as a trader in nutmegs and other sundries. In more than 100 years since, we have grown to become a major player in the automotive industry in Singapore, retailing Mercedes-Benz, Mitsubishi, Kia and Citroën passenger cars and commercial vehicles. At Cycle & Carriage, it is more than just the recognition we have earned as being the leader in its class. "Exceptional Journeys" encapsulates our passion for our existence. Bringing together high-performing team members and technical excellence to create people-focused experiences that consistently exceed expectations. Whether it is a customer we serve, an employee that we engage, a brand that we carry, we want to support them in creating exceptional journeys for themselves. We have a constant mission to strive towards being an Employer of Choice in the countries we operate in. Some of our better performing countries have consistently being recognised fo…